Everything you have paid for is listed in your dashboard, with an invoice for each payment.
Finding your billing page
Log in and open Dashboard, then Billing. You will see:
- Every payment with its date, plan, amount, and status (paid, pending, expired).
- Your current plan and, for QRIS plans, when the current period ends.
Invoices
Open any payment in the list to view its invoice page. You can print it or save it as PDF from your browser (Ctrl+P, then Save as PDF). The invoice shows the plan, period, amount, and payment reference, which is what your bookkeeping or tax report usually needs.
Card payments also generate a receipt email from our card partner; both documents refer to the same charge.
Payment shows pending?
- QRIS: pending means we have not received the payment confirmation yet. If you already paid, wait a minute and refresh. Still pending after that? Contact support with the payment time and we will reconcile it against the provider directly.
- Card: pending usually resolves within moments of checkout. If it does not, the charge may not have completed; check your card statement before retrying.